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Privacy policy

Who is responsible

Condatum Ltd is the controller for personal data processed through this shop. Contact: the contact form.

What we collect and why

Account and order data (name, company, billing address, email, phone, order history) to fulfil your order and account, on the basis of contract.

Payment data is processed by our payment provider. We do not store card numbers.

Support correspondence and form submissions (contact, quote, website intake and package request) to answer you and, where you become a client, to prepare and perform the contract, on the basis of contract and legitimate interest.

Where data is kept

On servers located in the EU. No advertising trackers run on this shop. Visitor statistics are collected without cookies.

How long

Order and invoice records for the period required by accounting law. Account data until you close your account.

Your rights

Access, rectification, erasure, restriction, portability and objection, exercised through the contact form or by telephone on +44 20 4628 1821. You may also complain to your national data protection authority or the UK Information Commissioner’s Office.

Cookies

Only cookies required to run the cart, checkout and your login session. No consent banner is needed because no optional cookies are set.